Welcome to Pets Oasis

We are so excited to share our love for pets with you. We are a pet-friendly website dedicated to provide pet owners with the best products, accessories, and more for keeping their furry friends happy and healthy. Pets Oasis is the place to be.

Thanks for stopping by!

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Shipping Policy

We are proud to offer international shipping services that currently operate in over 200 Countries and Islands World Wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

How do you ship packages?

Packages from our warehouse will be shipped by Standard Shipping or EMS depending on the weight and size of the product.

Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location and Estimated Shipping Time:

The United States 4-16 Business days

Canada, Europe 4-16 Business days

Australia, New Zealand 4-20 Business days

Mexico, Central America, South America 8-20 Business days

Processing Time:

All orders will be dispatched from our warehouse within 1-5 business days.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages.

If you have any other questions, please contact us and we will do our best to help you out.